If your question is not urgent, you may use the form below to email ABEL's Support department directly.
- There is no cost for emailed support to customers that are subscribers of a Flat Rate Support Plan
- For all other customers, email support is subject to billing based on your specific Support Plan
Expect a return email from an ABELSoft Support representative within two business days.
If you prefer to call, when prompted, press the number
for the department you wish to reach.
Phone: 800-267-ABEL (2235)
- Sales and Administration – Press 1
- Dental Support – Press 2
- Medical Support – Press 3
- Training Coordinator – Press 4
- Accounting – Press 6
- Remote Backup Services – Press 7
If your question is urgent call the phone number listed above. When you call us, from the main greeting, select:
- Press 2 to reach Dental Software Support
- Press 3 to reach Medical Software Support
To assist us in responding faster to your request for help, we use a Live Answer phone system along with Voice Messaging. This system allows us to manage, organize and prioritize calls so that your call can be handled in an efficient and timely manner. It also ensures that calls are not lost or left unanswered.
Depending upon when you call, your call may be answered live or you may need to leave a message. Calls received outside of the regular support hours described below are handled on a priority basis. Emergencies are given top priority and all calls are responded to as soon as possible.
Regular Support hours
For support during our regular support hours, your call is answered live by a Support analyst or you can opt to leave a message and we will return your call within minutes.